Shipping policy

Shipping Policy — Yrevia
Last updated: August 9, 2026
At Yrevia, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our online store.
1. Order Processing
  • Orders are generally processed after your order has been successfully placed and payment or order confirmation has been received.


  • Processing times may vary depending on product availability, order volume, and other circumstances.
  • During busy periods, holidays, or promotional events, processing may take longer than usual.
2. Delivery Time
  • Estimated delivery times depend on your location, shipping method, and courier service.
  • The estimated delivery timeframe provided at checkout or communicated with your order should be used as a general guide.
  • Delivery times are estimates and are not guaranteed, as delays can sometimes occur due to courier operations, weather, holidays, incorrect address information, or other circumstances beyond our control.
3. Shipping Charges
  • Shipping charges, if applicable, will be displayed during checkout before you complete your order.
  • Shipping costs may vary depending on your delivery location, order size, and available shipping method.
4. Order Tracking
  • When tracking information is available, it may be provided to you after your order has been shipped.
  • You can use the tracking information provided by the courier to check the status of your shipment.
  • Please allow some time for tracking information to become active after your order has been dispatched.
5. Delivery Address
  • Customers are responsible for providing accurate and complete shipping information at checkout.
  • Please carefully check your:
    • Full name
    • Phone number
    • House/street address
    • City
    • Postal code
    • Any other required delivery information
  • Yrevia may not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
6. Delayed Orders
  • Although we work with delivery partners to provide timely delivery, unexpected delays may occur.
  • If your order appears to be delayed, please contact us with your order number so we can help you check its status.
7. Lost or Undelivered Packages
  • If your package appears to be lost or has not arrived within the expected delivery period, please contact us.
  • We may work with the relevant courier service to investigate the shipment and determine the appropriate next steps.
8. Damaged Packages
  • If your package arrives damaged, please contact us as soon as possible.
  • Where appropriate, provide your order details along with clear photos or videos showing the condition of the package and product.
  • This information may be required to investigate the issue with the shipping provider.
9. Incorrect or Missing Items
  • If you receive an incorrect item or an item is missing from your order, please contact Yrevia as soon as possible.
  • Include your order number and details of the issue so our support team can review your order and assist you.
10. Changes to Shipping Information
  • If you need to change your shipping address after placing an order, contact us as soon as possible.
  • We will try to accommodate your request, but changes may not be possible once an order has been processed or shipped.
11. Delivery Restrictions
  • Certain products or delivery locations may have shipping restrictions depending on courier requirements and applicable laws.
  • If an order cannot be shipped to a particular location, we will make reasonable efforts to inform the customer.
12. Contact Us
  • If you have any questions about your order or shipment, please contact us:
    • Store Name: Yrevia
    • Email: [support@yrevia.com]
  • When contacting us about an existing order, please include your order number so we can assist you more efficiently.
13. Policy Updates
  • Yrevia may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.